(10 FAQs) (10 FAQs)

If you’re a do-it-yourselfer, The Home Depot is your one-stop shop for all your home improvement needs. But what if you’re not sure how to do something? No problem! The Home Depot has a website just for you, with answers to the most commonly asked questions.


How do I create an account on

If you’re looking to take your home improvement game to the next level, then creating an account on is a great way to get started. By having an account, you’ll be able to access exclusive online deals, track your in-store purchases, and manage your home improvement projects all in one place. Plus, signing up is easy and only takes a few minutes!

Here’s how to create an account on

1. Go to and click on the “Sign Up” button.

2. Enter your email address and create a password.

3. Click on the “Create Account” button.

4. Fill out your personal information and click “Submit.”

5. That’s it! You’re now ready to start taking advantage of all that has to offer.


How do I sign in to my account on

If you’re having trouble signing in to your Home Depot online account, there are a few things you can try. First, make sure that you’re using the correct email address and password. If you’ve forgotten your password, you can click the “Forgot Password” link on the sign in page to reset it. If you’re still having trouble, you can contact Home Depot’s customer service department for assistance.

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What is the customer service phone number for

If you need to contact customer service for, the phone number to call is 1-800-HD-MYCRC (1-800-436-6927). Customer service is available Monday-Friday from 8am-8pm EST. When you call, you will be prompted to enter your 16 digit card number. After you enter your card number, you will be given the option to speak to a customer service representative or to use the automated system. If you choose to speak to a customer service representative, please be aware that they may put you on hold for a short time while they retrieve your account information.


I forgot my password for my account on, what do I do

If you forget your password for your Home Depot account, you can click on the “Forgot Password” link on the sign in page. Enter your email address associated with your account and they will send you instructions to reset your password.


How do I change my shipping address on

If you need to change the shipping address for an order you’ve already placed on, please contact our Customer Care team at 1-800-MY-HOME (1-800-694-6673).


How do I track my order on

If you’re like most people, you probably don’t think about how your order is being delivered until it’s at your doorstep. But what if you could track it every step of the way? With Home Depot’s new “My CRC” feature, you can do just that.

My CRC is a free online tool that allows you to track your order from the time it leaves our warehouse until it’s delivered to your door. You’ll be able to see where your order is every step of the way, and you can even sign up for text or email alerts to let you know when it’s getting close.

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Best of all, My CRC works with any type of delivery, so whether you’re getting a new couch or a box of nails, you can track it all in one place. So next time you’re wondering where your order is, be sure to check out My CRC.


How do I cancel an order on

It’s easy to cancel an order on Simply log in to your account, view your order history, and click the “Cancel” button next to the order you wish to cancel.


What is the return policy for

The return policy for is as follows:

If you are not satisfied with your purchase, you may return it within 30 days of the delivery date for a refund of the purchase price, minus the shipping and handling charges. Returns must be in the original packaging and in new, resalable condition.

To return an item, please contact Customer Service at 1-800-HOME-DEPOT (1-800-466-3337) to obtain a Return Authorization number. Once you have obtained a Return Authorization number, please send the item back to us at the following address, along with your Return Authorization number and a copy of your receipt:

Home Depot Returns

2455 Paces Ferry Road NW

Atlanta, GA 30339


How do I contact customer service for

If you need to contact customer service for, there are a few ways to do so. You can email them at [email protected], or you can call them at 1-800-HOME-DEPOT. You can also contact them through their website by clicking on the “Contact Us” link at the bottom of the page.

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How do I add a coupon code to my order on

If you would like to add a coupon code to your order on, you can follow the steps below:
1. Enter your code in the “Coupon Code” field under the “Payment” section during checkout.
2. Click “Apply” and your discount will be applied to your order total.